Privacy Policy for Robot Craftsman EU
(Last updated: 12/09/23)

At Robot Craftsman EU, a brand under Tyre Wall Stickers Limited, the privacy and security of our users are of paramount importance. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we’ve put in place to safeguard that information.

1. Data Collection and Use:
   When you make a purchase or sign up for our newsletter, we may collect information including, but not limited to, your name, email address, shipping address, and billing information. This data allows us to:

   • Process your orders.
   • Communicate with you about your orders or any promotional offers.
   • Improve our services and website experience.

2. Data Sharing with Third Parties:
   We respect the confidentiality of your information and will not disclose it to third parties, except:

   • To courier services to facilitate the delivery of your orders.
   • For customs clearance, where necessary.
   • When legally obligated by law enforcement or regulatory authorities.

3. Data Security:
   Our website, powered by WordPress, incorporates robust security measures to prevent unauthorized access or disclosure of your personal information. However, while we do our utmost, no digital transmission method or electronic storage solution can be 100% secure. We cannot guarantee its absolute security but rest assured, we continually strive to protect your data using best practices.

4. Cookies:
   Our website uses cookies to improve user experience. Cookies are small files stored on your device that allow us to recognize returning visitors and personalize the website experience. If you prefer, you can modify your browser settings to decline cookies. However, this may affect your experience and functionality when using our website.

5. Third-party Websites:
   Our website may contain links to external websites not operated by us. We have no control over their content or privacy practices. We encourage users to be aware when they leave our site and to read the privacy policies of any external sites.

6. Your Rights:
   As a user, you have rights to your personal data:

   • Access: You can request a copy of the personal data we hold about you.
   • Correction: If you believe any information we have on you is incorrect, you can request to have it corrected.
   • Deletion: Under certain circumstances, you can request the removal of your data from our records.

7. Changes to this Privacy Policy:
   We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and we will update the “Last Updated” date above. We encourage users to regularly check this page for any changes.

8. Contact:
   For any queries or concerns regarding this Privacy Policy or your data, please contact us at:

• Email: [email protected]
• Phone: 01858555583
• Address: 45 North End, Hallaton, LE16 8UJ

Digital Marketing and Analytics

1. Google Ads:
   We use Google Ads to advertise our products and services. Google uses cookies to serve ads based on a user’s prior visits to our website. This allows us to show our ads to those who have previously visited our site. Users may opt out of Google’s personalized advertising by visiting Ads Settings.

2. Social Media Retargeting:
   We may use retargeting services from social media platforms, such as Facebook, Instagram, or Twitter, to show advertisements to individuals who have previously visited our website. These platforms use cookies to identify visitors and serve relevant ads on their platform. Users can typically adjust their advertising preferences through the respective platform’s settings.

3. Search Engine Optimization (SEO) and Analytics:
   To improve the content, user experience, and overall quality of our website, we use analytics tools that collect data about how users interact with our site. This may include tracking which pages are visited, the duration of visits, and the user’s geographic location. This data is aggregated and doesn’t personally identify individual users.